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SECURE MESSAGE CENTER

To protect consumer data and comply with improved best practice standards, all email communication you receive from Silver Lake Bank containing personally identifiable financial information will be delivered via our Secure Message Center.

The privacy of business communication is important to us and we want to ensure your information stays private.

To access Silver Lake Bank's Secure Message Center, simply click the link below and login.

Click here to access the Silver Lake Bank Secure Message Center Quickstart Guide (PDF).

Why Secure Email  
By itself, Internet email is an insecure communication channel. Messages sent via standard Internet email travel in "plain text" and cross many networks before reaching their final destination. As a result, an opportunity exists for unintended recipients to eavesdrop on email messages as they pass through these various networks. Since confidentiality cannot be guaranteed, standard Internet email should not be used to exchange sensitive or private information such as social security numbers, account numbers, financial records, etc.

How Secure Email Works  
When Silver Lake Bank sends you a secure email message, the message is sent to a secure data center where it will be held for you to retrieve. At the same time, a notification email message is sent to you to inform you that a Secure Email message is waiting to be retrieved. The notification message will contain a link to Silver Lake Bank's Secure Message Center. Simply click on the link, login to the secure website and retrieve your message.

Create Your Account  
The first time you access the Silver Lake Bank Secure Message Center, you will be prompted to create an account. Supply your email address and create a password to establish your account. You will use the password each time you login to the Silver Lake Bank Secure Message Center. A confirmation message will be sent to the email address you entered. You will need to click the link in the confirmation email to complete the account set up process.

Retreiving a Secure Email  
When Silver Lake Bank sends you a secure email message, you will receive a notification message via standard Internet email. Click on the link contained in the notification message to be taken to a secure login screen where you will be prompted to enter your email address and password. If you have not yet created an account for the Silver Lake Bank Secure Message Center, you will be prompted to do so prior to accessing your message. Once logged in to the system, you can read your secure email, download it to your computer, or send a secure reply message.

Sending a Secure Email  
To send a secure message to Silver Lake Bank, click on the link to the Silver Lake Bank Secure Message Center above. You will be taken to the login screen where you will be prompted to enter your email address and password that you established. If you have not yet created an account for the Silver Lake Bank Secure Message Center, you can click on the registration link for first time users to create your account.